annual buyers forum

2.00pm - 4.00pm

Monday 27 October 2025

Rottnest Island

MP25's Annual Buyers' Forum will be held on Rottnest Island on Monday 27th October.

The event will be held from 2:00pm - 4:00pm, following the Buyers' Island famil and lunch hosted by Tourism Western Australia and Rottnest Island. Buyers will be transferred by coach and ferry, leaving hotels from 8.30am prior to the event. Following the buyers forum, all delegates will head to the Welcome Function.

Please note this event is for MP25 buyer delegates only.

This year’s Buyers’ Forum will deliver a focused program of industry updates and open discussion. Delegates will hear an update on the results of the three month ITO Visa Help Desk trial and have the chance to raise visa related queries directly. Qantas will also provide an update on recent changes to strengthen support for inbound trade partners. The ATEC team will then share the latest on buyer-focused initiatives, including the Health & Safety project and updates around tour guides. To conclude, an interactive roundtable will bring industry leaders together to explore how we can enhance ATEC’s B2B program, ensuring it delivers maximum value for buyers and sellers alike.

Session 1

Visa Update - ITO Help Desk trial results

Matthew Noble from the Department of Home Affairs will provide a summary of the three-month ITO Visa Help Desk trial, as well as respond to any visa related queries ITOs may have.

Presented by:

Matthew Noble

Assistant Secretary, Temporary Visas

Department of Home Affairs

Session 2

QANTAS update

Jaclyn will provide a brief update of changes Qantas have made to support inbound trade partners.

Presented by:

Jaclyn Snell

Senior Manager Leisure, Agency Partnerships

QANTAS

Session 3

ATEC Buyer Benefits

The ATEC team will bring everyone up to speed on a number of ITO facing initiatives including the Health & Safety project as well as an update on Tour Guides

Presented by:

Peter Shelley
Managing Director
ATEC

Jennifer Bruce
National Manager -
Membership, Standards & Partnerships
ATEC

Session 4

Roundtable - building a better B2B program

This is an opportunity to discuss ATEC's B2B program and how we can make it work better for our buyers. Looking forward to your active contribution to help build a better B2B program for buyers.

Presented by:

Birgit Bourne
Managing Director
Insight Travel Australia &
Australian Geographic Travel

Chris Teh
Managing Partner
Australia & Beyond Holidays

Jo Dettmann
National Manager - Events
ATEC

Kathy Turner
General Manager
Across Australia

Destination Photo Credits: Tourism Western Australia